Lux Photo Studio &
Lux Boudoir Studio


Frequently Asked Questions


General Faq

Can we meet before we shoot?

While the majority of our bookings are completed online and via email, we can definitely schedule an in-person consultation when requested at our studio in Colorado Springs! We'll sit back and chat about things like photo style/theme, date and time, wardrobe options, and any other questions or concerns you may have after seeing our pre-shoot prep materials.

Do you have a studio?

Our home studio is located in Colorado Springs! We also have access to third-party studio space or other private venues as needed. We even have portable equipment for indoor spaces where natural light may not be abundant.

 When shooting outside the studio, we do portrait work outdoors in many of the beautiful locations provided by our nature-rich state. There's no better way to capture your natural beauty than with natural light! Contact us for suggestions on where to do your shoot!

Do you have a second shooter?

YES! Cole is our primary photographer and Carly does everything else from second shooting and assisting to photo editing and wardrobe styling.

Do you always have an assistant?

Carly and Cole work best as a team, and are both photographers (rather than 1 photographer + 1 assistant)- therefore you always get two photographers for the price of one when booking with Lux!

Do you provide video film services?

YES! We provide both videography and photography!

What forms of payment do you accept?

We accept PayPal as our preferred invoicing system. Don't have a PayPal account? You can check out with your credit card as a guest! Prefer a different payment processor? We can use our Square reader to take your credit card ANYWHERE- Online or on our mobile phones!


What kind of gear do you use?

We have a variety!

Sony a7RII

50mm F1.8
85mm F1.8
B+W XS-Pro HTC Kaesemann CPL Filter

TAKSTAR Camera Mic

Flashpoint 400w Studio Light
Godox TT350S Flash
Various Continuous Lights
And Natural Light! (We are top-notch natural light photographers!)

Adobe After Effects
Adobe Premiere
Adobe Photoshop
Adobe Lightroom

Do you hand-edit my photos?

YES! We hand-edit every image. This is an easy way to avoid over-edited images- and we don't batch-process! With over 16 years of experience using the Adobe Creative Suite, we've developed a workflow using primarily Photoshop for our editing needs.

If you’d like to handle all printing and shipping, we do offer print release for an extra fee! Otherwise, we have an amazing print vendor and you may order prints through us and get it shipped right to your door- no hassle! Your printed images will be watermark-free.

What if I lose my photos?

Digital copies can be retrieved from us at no charge (although we don’t keep files backed up for longer than six months post-session. Files are large and require careful and costly backup and protection). If you require prints or other á La Carte items, we must charge you the current cost of the print and shipping. No hidden fees or handling charges.

What is your cancellation policy?

  • The Client will be required to complete a Booking Form. On receipt of the booking form, Lux Photo will send an email as confirmation. The booking will then be considered Confirmed. 

  • Once the Client has made a booking for a specific time and date and this date/time has been Confirmed, Lux will not accept any other work from a other clients for those times and dates; 

  • As a result, once a booking is Confirmed, please complete cancellation as follows: (i) When a client cancels a confirmed booking within 3 business days of any confirmed date, no fee will be charged; (ii) When a client cancels photography within less than 3 days business of any confirmed date, a fee of 20% of the booked rate will be charged; (iii) In addition to this cancellation fee, the client will be charged for any expenses already incurred by Lux Photo (such as travel or equipment/space rental).

Do you have a referral discount?

Absolutely! Refer a friend or colleague and you will receive a $100 credit toward your print product order. Your friends are our friends too, so you'll also receive a $100 voucher toward either your next session or a friend's! (Must be redeemed within 14 days.)


Wedding Faq

Do you photograph destination weddings?

Of course we do! If your wedding is more than 35 miles outside of Colorado Springs, we will add $4 per mile traveled to your total invoice to accommodate for things like fuel and other incidentals. If your wedding is outside the state of Colorado, we will have to charge for travel accommodations. If your wedding is taking place outside of the US, please give us at least 6 months of notice so we can make necessary travel plans.

Do you offer extra coverage if needed?

Definitely! We clear our entire day's schedule for your wedding so we are available for as long as you need us. Just keep in mind that we additional hours of coverage may incur additional fees. If you anticipate a 2-day session, please schedule a minimum of 4 weeks in advance. 

If you need to reschedule or change venue locations, please let us know ASAP!

Will my photos have a watermark?

Your digital images will come with a watermark. We use the watermark on our website to prevent image theft and plagiarization. All print products ordered from us, such as canvases and albums, will be watermark free.

How many images can I expect?

We are fast on our feet and some of the most talented natural light photographers. We don't have to wait for a flash or strobe to be ready (although we do have flashes and softboxes for dimly-lit venues). In about 2 hours you could have up to 100-150 images to look through and choose (that's even after we delete the double takes, odd expressions, blurry images and other non-desirables). In that same 2-hour time frame, you could also get up to 20 minutes of usable video footage! So that's 150 images AND a 20 minute video in 2 hours WITH A SINGLE PHOTOGRAPHER! Our recently expanded equipment collection allows us to add a second shooter to your wedding when needed/requested.

Do you deliver every image you capture?

Your photo package will come with a specified number of hand-edited images. If you want to purchase all the images from your session, you may do so via our a la carte menu. However, your raw image gallery may not include all of the images we captured. A typical wedding takes THOUSANDS of pictures, so we cull images that are double takes, blurry, or otherwise unsatisfactory to save everyone time when we review.


Dance Faq

How should I prepare for my photoshoot?

For dancers, gymnasts, and cheerleaders, we ask that you come with hair and makeup done. If you require hair and makeup services, they are available for an extra fee. Please wear loose fitting clothes to your session- leggings and other tight fitting apparel leave unsightly lines in skin that require extra steps to edit in Photoshop.
Dancers/Gymnasts/Cheerleaders should prepare the day before their shoot by practicing and remembering poses they are comfortable doing. 15-30 poses would be perfect for a 1 hour shoot. This way we won’t spend 5 minutes between poses finding Instagram inspiration.
And most importantly, get your beauty sleep!

What concepts do you offer?

Lux Photo offers a variety of concepts. In our home studio, we have a large garage with a white wall backdrop for all those big jumps and more! We’ve experimented with colored Holi powder, colored liquid, rain, smoke bombs, UV Blacklights, and “sandwhich” style studio lighting. We do specialized concepts too! Follow us on Instagram (@luxportraitstudio) to be the first to know when we do a model call for unique concepts!


Boudoir Faq

What kind of experience can I expect?

The most important part of your boudoir experience is feeling comfortable- and sexy- in your own skin. We get to work on that right away at our pre-session consultation, where you'll get to know the team (Cole and Carly) and go over wardrobe, location, style/theme for your photos, and more! On the day of your session, when you arrive at our studio, you'll notice multiple working/shooting areas: a hair and makeup area downstairs, a natural light boudoir space upstairs, and the main studio (converted from a 2-car garage space to include studio lighting, backdrops, etc). We even allow photos on the back patio, which features a wood-burning fire pot and café lighting. You'll begin with hair and makeup (a separate charge, should you require this service). After that, you'll go to wardrobe/styling. Once you're feeling like a million dollars, we'll begin guiding you through flattering poses for your specific body type and selected lighting/setup. Depending on the length of your session, we may go through 2-5 outfits!

How should I prepare for the shoot?

Drink plenty of water and get plenty of sleep the night before your shoot!

Have your spray tan done 3 days before your shoot (if you spray tan)! We don't want to stain sheets, curtains or carpet!

Make sure your eyebrows and nails are groomed, and shave your underarms and legs the night or morning before your shoot. If you have large areas waxed, please wait 3-5 days for the skin to heal for a better photo shoot!

Apply lotion to dry areas of skin like elbows, knees and hands 10-30 minutes before your session.

Make sure you wear loose fitting clothes when you arrive. Tight clothes can create unflattering lines and creases on your body. Save the cute stuff for the photos!

Please arrive to your shoot with clean, dry hair (no products please!) and no makeup.

What should I bring to the shoot?

SHOES! Shoes are the only accessory we have yet to add to our wardrobe collection due to varying sizes, Bring shoes that make you feel confident and sexy- whether that's high heels or combat boots!

ACCESSORIES! Rings, necklaces, bracelets, hats, and earrings are all very complimentary to photos.

OUTFITS! The more to choose from the better. We also have styling available for an extra charge!

Will my photos be used online?

Everything is 100% private until you share it. We only use pictures if we have your written permission to do so. We don't outsource editing either! Only Lux Boudoir staff, Carly and Cole, will have access to your photos.

What's included in the bachelorette package?

*Note: This isn't restricted to only brides-to-be, this is just our group package option.

When you and your entourage arrive, we will have bottles of champagne, snacks and other treats for you to enjoy. We have portable bluetooth speakers to play music of your choice and a TV where you can enjoy a movie (we have lots of new releases), Netflix, or Hulu. Each attendee receives a mini-session while the rest of the party indulges in the bachelorette boudoir experience!

Participants bring home a gift bag with even more fun goodies and information about how/when to see the finished photos!

This package also comes with a FREE 2-6 minute video with groups of 6 or more!

Can I bring my friend / boyfriend / husband?

Though not necessary, we welcome a platonic friend to come with you and help you feel more comfortable during the shoot. We don't want to make our other models feel uncomfortable in case there's any crossover so please confirm with us before bringing a guest!

*Note: We do offer couples boudoir!

Am I being photographed by a male?

You are going to be photographed by a male and female duo. Cole is our primary photographer and Carly comes up with the concepts, decor, styling, is in charge of model communication/coordination, and takes care of all photo editing!

Please know that first and foremost we are professionals. We believe that boudoir photography depicts the human form as a work of art. While some boudoir photographers advertise their all-female staff. we've found that both a female AND male perspective are helpful in creating this kind of art. The softness of the female aesthetic juxtaposed with edgy masculinity come together behind the scenes to create picture-perfect moments.

Boudoir photography isn't about how much skin you show- it's about how you feel! Sexy and empowered. You can wear as much (or as little) clothing as you wish!

*Note: We also provide dudeoir (male boudoir) and couples boudoir!